Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Vegan&Well. We are committed to delivering your order safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

In periods of high order volume, processing times may be slightly delayed. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Time

We currently deliver to our customers within 5–11 business days from the date the order is shipped.

Please note that delivery times are estimates and may vary depending on:

  • Destination location

  • Customs clearance procedures (if applicable)

  • Weather conditions

  • Carrier delays beyond our control

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Any customs duties, taxes, or import fees imposed by local authorities are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available) so you can monitor your delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Vegan&Well is not responsible for delays or losses resulting from incorrect or incomplete addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:

Email: [Insert Your Customer Support Email]

We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us on the contact page.

Vegan&Well